Heleon Group precautionary measures regarding coronavirus

In the light of the recent coronavirus outbreak and based on the advice given by the Dutch and Belgian authorities, Heleon Group enforced all precautionary measures necessary to keep the chance of contamination to an absolute minimum. Taking care of ourselves and others is top priority! We base our policy on the advice given by official advisory institutions like the National Security Council (NVR) in Belgium and the National Institute for Public Health and the Environment (RIVM) in The Netherlands. Heleon Group monitors the situation closely, as it changes rapidly and we do our utmost to keep being of service to the pharmaceutical and food and beverage industry. With this letter, we would like to inform you about our measures and policy in the fight against the novel coronavirus SARS-CoV-2 and to assure the continuity of our service and deliveries. 

Besides taking measures regarding hygiene and social distancing, our employees are working from home as much as possible. Whenever this is not possible, they work in shifts. All our work continues as you have come to expect from us, except for our account managers’ customer visits. Your Heleon Group contact person will contact you to move or cancel the meeting. As an alternative we offer to change the meeting to a remote session (for example Zoom). We would like to continue supporting you, be it from a distance. 

Furthermore, our employees remain available as usual, our stock levels are at full strength and we stay in close contact with our suppliers, to prevent any disruptions to our customers and assure the continuity of our services. Above mentioned measures stay valid until further notice and will be adjusted if necessary. We will inform you if there are any changes.  

We would like to thank you for your understanding and cooperation during these unprecedented times and we trust to have provided you with sufficient information. Please do not hesitate to contact us if you have questions regarding this letter and the measures we have taken. 

We wish that you and the people around you stay safe and healthy. 

Read the official letter here

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